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Ben Relf
Country Lead
Dialpad
SESSIONS
Day 1
2:00
Interactive Breakout Sessions
Breakout A: Empowering Contact Centers with AI: Transforming Business Communications and Customer Support
Ben Relf, Country Lead, Dialpad
Breakout B: Moving from Prototype to Production: Accelerating Time-to-Value for Customer and Employee Generative AI Use Cases
Nick Latham, General Manager of Digital Operations, Probe
Breakout C: Building Resilient Contact Centre’s: The Power of Skills-Based Hiring
Phil Heys, Enterprise Sales Director, Flexhive by Hudson
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